Your audience is online, but 24/7 interaction with customers and communities is time consuming and tricky. While you focus on delivering an outstanding product, our people are the engagement specialists for your brand: Moderating content, chatting with customers, managing communities, and buzzing in social media.
We’re the squad that does the one thing online that technology can’t: engage on a human level. Our services include moderation, customer support, community management, social media services, and QA.
Find out moreOur clients are the most. We hold it down for some of the hippest brands in gaming, youth media, entertainment, music, sports, government, publishing, and online products and services.
Find out moreEasy, we love what we do, and your customers will love you for hiring us. From eager college kids to stay-at-home moms, the Metaverse staff is sharp, passionate, and level-headed.
Find out moreAre you a community professional interested in discussing experiences and strategies in the development and growth of online communities? Join us at this year’s Online Community Unconference! We’re a proud sponsor of the event, which is set to take place …
With constant ongoing news about personal and professional accounts being compromised, I thought it would be important to write about what to do and what not to do when creating a password (and even if you already know this, just …
Kids MMO
Community and social media management, user engagement, content moderation, and child safety.
Social Network:
Content moderation and social network management.
Virtual world: Community and social media management, user engagement, events, and content moderation
Moderation: Harry Potter Website, The CW Network, TheWB.com, WB Interactive
Digital space: Content moderation, user engagement, community strategy, focus group testing
Kids MMO: Customer support and content moderation
MMORPG: Content moderation and community development
Customer support, live moderation, user engagement
Kids MMO: Community management, customer support, user engagement, content moderation, and child safety
Forums: Content moderation
Online games: Customer support
Social media management, Facebook advertising, and consulting on special projects
Online social action platform: Technical support
Forum moderation and social media services
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