How I Commissioned Artists for My In-Game Characters
Metaverse | 02/26/2015
My love for art goes all the way back to childhood when I would sit by my mother’s easel and watch her create...
My love for art goes all the way back to childhood when I would sit by my mother’s easel and watch her create landscapes with her paintbrush. Try as I might, I never picked up her knack for artistry, but …
Mod of the Month for February!
Metaverse | 02/23/2015
Join us in congratulating our Mod of the Month for February: Lara Greco! Lara is one of our fantastic bilingual...
Join us in congratulating our Mod of the Month for February: Lara Greco! Lara is one of our fantastic bilingual mods, hailing from the beautiful city of Torino, Italy (which you may remember from the 2006 Winter Olympics).  She has …
Leave the Stress Behind. Let Us Do Your Customer Service Work!
Metaverse | 02/17/2015
The holidays are well and truly over for now.  Looking back, it was quite a hectic time for companies and...
The holidays are well and truly over for now.  Looking back, it was quite a hectic time for companies and customer support. Was your company prepared for the craziness of Q4 and holiday shopping bonanzas?  Did you feel like your …
Metaverse Announces Expanded Partnership with Zendesk to Execute Joint Go-to-Market Strategies
Metaverse | 02/11/2015
Metaverse Mod Squad, the worldwide leader in digital engagement services, today announced an expanded...
Metaverse Mod Squad, the worldwide leader in digital engagement services, today announced an expanded partnership with Zendesk Inc. — one that will help brands and enterprises around the world communicate more effectively with customers. “Today’s wired consumer expects...
The Best Customer Support Benefits More Than Just Your Customers
Metaverse | 02/10/2015
We’ve all been there. You have a bad customer-service experience and you want to get even by sharing it on...
We’ve all been there. You have a bad customer-service experience and you want to get even by sharing it on social media. Most of us resort to telling our Facebook friends never to shop at a certain store again. If …
Moderation by the Mods
Metaverse | 02/09/2015
Our Mods have a pretty groovy rep to uphold. We travel through the digital world on our shiny virtual Vespas,...
Our Mods have a pretty groovy rep to uphold. We travel through the digital world on our shiny virtual Vespas, cruising the streets as we patrol our clients’ communities. When it comes to online moderation, there’s no resource quite like …
Fighting Back The Winter Blues
Metaverse | 02/06/2015
Happy ongoing winter, everyone! Or is it… happy? Winter has a lot going for it. It’s definitely a beautiful time of year for us in the frozen North, conjuring images of beautiful snowy landscapes, steaming mugs of hot chocolate, uninterrupted dinners …
Happy ongoing winter, everyone! Or is it… happy? Winter has a lot going for it. It’s definitely a beautiful time of year for us in the frozen North, conjuring images of beautiful snowy landscapes, steaming mugs of hot chocolate, uninterrupted dinners …
Essential Knowledge for a Mod
Metaverse | 02/03/2015
Taking on the title of Mod is to become a crusader. Mods see it all, from scams, vulgarity, unwanted advertisement, or annoying spam to incursions from the shadier side of the web. More adept and engaged than the the Night …
Taking on the title of Mod is to become a crusader. Mods see it all, from scams, vulgarity, unwanted advertisement, or annoying spam to incursions from the shadier side of the web. More adept and engaged than the the Night …