How we keep the trolls away while building communities
Metaverse | 04/16/2015
It’s been over seven years of fantastic work in the field of community management and customer service....
It’s been over seven years of fantastic work in the field of community management and customer service. As we’ve grown, we’ve been on the front line of innovation and change. But what has not changed is the need for digital …
Project Management: Leadership and Tactics
Metaverse | 04/15/2015
As a services company in customer support, moderation, social media, and community management, the fine art of...
As a services company in customer support, moderation, social media, and community management, the fine art of project management is important to us! And, being a project manager isn’t always easy. You’re the coworker, support system, point of contact, and …
A Letter To My Kid: 10 Safety Tips For Digital Youth
Metaverse | 04/10/2015
From the archives comes this humorous blog post from the perspective of a digital youth safety expert.  We,...
From the archives comes this humorous blog post from the perspective of a digital youth safety expert.  We, at Metaverse, moderate a variety of destinations, and have a keen perspective of trends regarding youth behavior and activity. The digital health of …
Project Escalations: Running it up the Chain of Command
Metaverse | 04/08/2015
A successful runner, like a successful team, needs strength, passion, knowledge, and the will to maintain and...
A successful runner, like a successful team, needs strength, passion, knowledge, and the will to maintain and improve. A successful runner, again like a successful team, also needs the right equipment: good shoes for a solid foundation, a safe place …
Customer Service and Millennials
Metaverse | 04/03/2015
Last week, I had the privilege of attending the American Academy of Adverting’s annual luncheon in Chicago....
Last week, I had the privilege of attending the American Academy of Adverting’s annual luncheon in Chicago. As a proud Western Michigan University graduate, I was even more excited to meet the head of the WMU Advertising Department (my major) and President …
No, Seriously, Metaverse Mod Squad Website Hacked!
Metaverse | 04/01/2015
By now, you’ve no doubt already seen your share of April Fools’ Day pranks, but we’re only sorta...
By now, you’ve no doubt already seen your share of April Fools’ Day pranks, but we’re only sorta foolin’ around here. Today we’re excited to announce a visit to metaversemodsquad.com will take you to a completely new site and resources. …
March Mod of the Month 2015!
Metaverse | 03/30/2015
With March quickly coming to a close, we are very excited to share with you our Mod of the Month for March...
With March quickly coming to a close, we are very excited to share with you our Mod of the Month for March 2015… Genís Amores! Genís is a bilingual mod who has been with us for a year now and lives …
Sandbox Summit Q&A with Joi Podgorny
Metaverse | 03/27/2015
Earlier this week our VP of Professional Services, Joi Podgorny, traveled to MIT in Cambridge, MA, to attend...
Earlier this week our VP of Professional Services, Joi Podgorny, traveled to MIT in Cambridge, MA, to attend the annual Sandbox Summit, an event where professionals in the digital youth space come together to speak about creativity, innovation, and collaboration in...